Last updated: May 26, 2023

 

IT BUSINESS OWNERS GROUP, LLC

PRIVACY NOTICE

 

IT Business Owners Group, LLC (“ITBOG,” “we” or “us”) is committed to the privacy of our users and those who use our website https://itbog.org  (the “Site”), and our products and services, interact with us, register for our events, participate in online advertisements or marketing emails, or engage with any other websites, pages, features, or content we own, operate and/or provide (collectively with the Site, the “Services”) ) that direct you to this Privacy Notice (“Privacy Notice”). This Privacy Notice describes ITBOG’s policies and practices regarding our collection and use of your personal data or information and sets forth your privacy rights. We recognize that data privacy is an ongoing responsibility. We will from time to time update this Privacy Notice as we adopt new privacy practices and policies in response to updates in the law, to align with changing industry best-practices, and to reflect our product enhancements.

By accessing and using the Services, you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Notice and the Cookie Policy located at  https://www.itbog.org/cookie-policy (“Cookie Policy”).  

This Privacy Notice covers the following: 

 

  • Types Of Information We Collect
  • Children’s Online Privacy Protection Act (“COPPA”)
  • Use And Processing Of Information
  • Your Content
  • Collected via Technology
  • Sharing Of Information
  • Your Choices
  • How We Protect Personal Information
  • Other Important Information
  • Other Jurisdictions
  • Notice to Residents of the European Union, the European Economic Area and the United Kingdom
  •  Notice to Residents Outside of the United States, EU, EEA and UK


  • Types Of Information We Collect

We collect “Non-Personal Information” and “Personal Information” and the information we collect from you depends on how you use the Services. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. The following provides examples of the type of information that we collect from you and how we use that information.  

Context Types of Data Primary Purpose for Collection
and Use of Data
Website User Information We collect the name, if stated, and email address if a user contacts us. We have a legitimate interest in contacting our users and communicating with them in relation to the Services.
Member, Vendor and Sponsor (collectively, “Account Holders”) Account information We collect Personal Information from our Account Holders when they create an account to access and use the Services or request certain free Services from our Site. This information could include contact information such as name, email address, title, company information, and password for our services.  We have a legitimate interest in providing account related functionalities to our users, monitoring account log-ins, and detecting potential fraudulent logins or account misuse. Additionally, we use this information to fulfill our contract to provide you with Services.
Cookies and first party tracking We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. See our Cookie Policy for more information. We have a legitimate interest in making our Site operate efficiently. 
Cookies and Third Party Tracking We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our Site so that they can provide advertising about products and services tailored to your interests on our Site, or on other websites.  

We use Google Analytics which is an analytics service provided by Google Inc. (US).:

  https://support.google.com/analytics/answer/7318509?hl=en

https://policies.google.com/technologies/partner-sites

https://support.google.com/analytics/answer/6004245

You may opt-out of Google Analytics for display advertising or customize Google display network ads by managing your privacy controls on Google's website.

For individuals that expressly consent, we may engage in behavior-based advertising, capturing Website analytics and engaging third parties to assist with providing Services that are tailored to your interests. 

We also have a legitimate interest in engaging in capturing Website analytics.

Demographic Information We collect Personal Information, such as your age or location.   We have a legitimate interest in understanding our users and providing tailored services.
Geolocation Information When you use one of our Apps we collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your location and your distance from a store that sells our products.   We have a legitimate interest in understanding our users and providing tailored services.  In some contexts our use is also based upon your consent to provide us with geo location information.
Email Interconnectivity If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. We have a legitimate interest in understanding how you interact with our communications to you.
Employment If you apply for a job posting, or become an employee, we collect information necessary to process your application or to retain you as an employee.  This may include, among other things, your Social Security Number.  Providing this information is required for employment. We use information about current employees to perform our contract of employment, or the anticipation of a contract of employment with you.  In some contexts, we are also required by law to collect information about our employees.  We also have a legitimate interest in using your information to have efficient staffing and work force operations. 
Feedback/Support We collect Personal Information from you contained in any inquiry you submit to us regarding our Services, such as completing our online forms, calling, or emailing for the purposes of general inquiries, support requests, or to report an issue. When you communicate with us over the phone, your calls may be recorded and analyzed for training, quality control and for sales and marketing purposes. During such calls we will notify you of the recording via either voice prompt or script. We have a legitimate interest in receiving, and acting upon, your feedback, issues, or inquiries. 
Events and Cruises for Account Holders  We may collect your and if applicable, your guest’s first and last name, title, company name, phone number, email address when you register to participate in one of our events or cruises.

During these events and cruises, we may take photos and videos that may include images of you and if applicable, your guest(s).

We have a legitimate interest in contacting event and cruise participants and communicating with them in relation to the Services that may be of interest to them.

The processing of your Personal Information is based on our legitimate interest and is necessary for ITBOG’s performance of events and for direct marketing purposes of ITBOG. Your submission of Personal Information is necessary for participating in events, and without it you and your guest(s) will not be able to attend such events.

Mailing and Emailing Lists When you sign up for one of our mailing and/or emailing lists we collect your first and last name, email address and/or postal address as applicable.     We share information about our products and services with individuals that consent to receive such information.  We also have a legitimate interest in sharing information about our products or services.
Mobile Devices We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our Site. We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.
Order Placement  We collect your name, billing address, e-mail address, phone number, and our payment processor will collect your billing information when you place an order. We use your information to perform our contract to provide you with products or services.
Social Media Connectors Our Website uses social media connectors. They are social media buttons, such as Facebook and YouTube you see on our Website that allow you to connect and learn more about us and interact with us, our users and marketing partners. Please see Sharing Of Information section below for additional information. We have a legitimate interest in understanding how you interact with the Services to better improve the Services, and to understand your preferences and interests and to select offerings that you might find most useful.  
Surveys When you participate in a survey we collect information that you provide through the survey.  If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. We have a legitimate interest in understanding your opinions, and collecting information relevant to our organization.
Transactional Information We collect transactional information, including information about the products and services you purchase or download or about which you make an inquiry. We have a legitimate interest in our customers' transactional information to fulfil contractual obligations related to Services. 

We also have a legitimate interest in understanding your preferences and interests so we could select offerings that you might find most useful.

Website interactions We use technology to monitor how you interact with our Site. This may include which links you click on, or information that you type into our online forms.  This may also include information about your device or browser. We have a legitimate interest in understanding how you interact with our Site to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful.  We also have a legitimate interest in detecting and preventing fraud.
Web logs We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. We have a legitimate interest in monitoring our networks and the visitors to our Site.  Among other things, it helps us understand which of our services is the most popular.

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, social media forums, business partners, our affiliates, or publicly available sources.  For example, if you submit a job application, or become an employee, we may conduct a background check.

  • Children’s Online Privacy Protection Act (“COPPA”)

Our Services are not designed for children under 13, and we do not intentionally or knowingly collect Personal Information from users who are under the age of 13 or from other websites or services directed at children. If we discover that a child under 13 has provided us with Personal Information, we will delete such information. 

  • Use And Processing Of Information

In addition to the purposes and uses described above, we use information in the following ways: 

  • to identify you when you visit our Site. 
  • to provide our Services.
  • to improve our Services and offerings.
  • to promote the security of our Site and Services.
  • to conduct analytics.
  • to respond to inquiries related to support, employment opportunities, or other requests.  
  • to send marketing and promotional materials including information relating to our products, services, sales, or promotions, or those of our business partners.
  • for internal administrative purposes, as well as to manage our relationships.
  • for the purpose of hosting events and cruises, we may collect your first and last name, e-mail, company name, title and phone number, in the event registration form. We may also collect Personal Information if we contact you regarding an event by e-mail or by phone. We will take photos and videos during events, which may contain images of you and if applicable, your guest(s). ITBOG will collect, store and use this Personal Information for the purpose of providing you with the Services you are entitled to as a participant of the event, answering inquiries/questions regarding the event and may also use your Personal Information for sending you newsletters and/or information about ITBOG events and services. The photos and videos taken of an event may be used publicly, for example by posting on our Website and/or on social media platforms including Facebook and YouTube, for purposes of marketing current and future events. You and your guest(s) may be presented with an applicable waiver/consent form before the beginning of any such event or cruise. The processing of your Personal Information is based on our legitimate interest and is necessary for ITBOG’s performance of events and for direct marketing purposes of ITBOG. Your submission of Personal Information is necessary for participating in events, and without it you will not be able to attend such events. We may pass your Personal Information on to third-party service providers, partners and/or sponsors. 

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose.  For example, if you sign up for Services, we may collect your information to complete that transaction, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your Services.  As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business. 

In general, we use Non-Personal Information to help us improve the Services and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Services. This Privacy Notice does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

  • Your Content 

We collect Personal Information from you as described in this Privacy Notice when you become an Account Holder and create a profile. You will have an option to select what Personal Information and data points you would like to make visible on your public and/or private ITBOG profile and member map. By creating your member profile, you are requesting and authorizing us to make available your Personal Information to other members. Any and all information that you make public or available, including comments on Facebook and YouTube, or any other social media platform will be governed by privacy policies of those sites.

  • Collected via Technology
  • In an effort to improve the quality of the Services, we reserve the right to track information provided to us by your browser or by our software application when you view or use the Services, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Services, the time and date of access, and other information that does not personally identify you. We track this information using Cookies. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive or mobile device. Sending a Cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our Services, both on an individual and aggregate basis. Please review the Cookie Policy for more information
  • We may also use third party analytics services such as Google Analytics & Agency Analytics to collect information about how you use and interact with our Services. Such third-party analytics services may use Cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and which website referred you to the Website.
  • Our Website uses social media connectors. They are social media buttons, such as Facebook and YouTube, you see on our Website that allow you to connect and learn more about us and interact with us, our users and marketing partners. We reserve the right to use technological equivalents of Cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of the various social media sites.

These social media third-party providers may combine your information with other information they have about you. The Personal Information that is shared with them will be governed by the third-party provider’s privacy policy and will apply to any Personal Information ITBOG may access through the third-party provider.

  • Some content or applications, including advertisements, on the Services are served by third parties, including advertisers, sponsors, ad networks and servers, content providers, and application providers. These third parties may use Cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used and we are not liable for any third party providers, acts or omissions. If you have any questions about an advertisement or other targeted content, you should contact the third party provider directly. 
  • Sharing Of Information.

     

In addition to the specific situations discussed elsewhere in this Privacy Notice, we disclose information in the following situations:

  1. Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control).  If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage. 
  2. Process Payments. When you engage us to provide Services, our payment processor will collect all information necessary to complete the transaction, including your name, company name, credit card information and billing information. To learn more about the payment processor we use and their policies related to privacy, learn more at: https://www.paypal.com/us/legalhub/privacy-full. 
  3. Integrations and Third-Party Services. We integrate third-party Application Programming Interface (“API”) in connection with the Services that we offer you.  The information collected by ITBOG when using the API, is processed in compliance with this Privacy Notice. Information collected by third-party API partners is governed by their privacy policies and ITBOG does not own or control those third parties.  
  4. Other Disclosures with Your Consent.  We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this Privacy Notice.
  5. Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws.  We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third-party intermediary.
  6. Public.  Our Site may provide the opportunity to post comments, or reviews, in a public forum.  If you decide to submit information on these pages, that information may be publicly available. 
  7. Service Providers. We may share your Personal Information with third party service providers to provide you with the Services that we offer you; to conduct quality assurance testing; process payments, and assist in the fulfillment of orders; to perform marketing; to run data analysis; to facilitate creation of accounts; to process your payment through our Website; for event planning purposes; to provide technical support; and/or to provide future services to you.  Prior to engaging any third-party service provider, ITBOG performs due diligence to evaluate their defensive posture and executes an agreement requiring each third-party service provider to maintain minimum acceptable security practices. The third-party service providers we are engaged with and/or third-party products and/or services we use to provide the Services can be found here.  Your information, including Personal Information, may be stored through our service providers servers. By using the Services, you consent to our service providers’ collection, disclosure, storage, and use of your Personal Information in accordance with their privacy policies.
  1. Your Choices.

You can make the following choices regarding your personal information:

  1. Access To Your Personal Information. You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you.  We will provide this information in a portable format, if required.  Note that California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for direct marketing.  
  2. Changes To Your Personal Information. We rely on you to update and correct your personal information.  Our Site allows you to modify or delete your account profile.  If our Site does not permit you to update or correct certain information, you contact us at the address described below in order to request that your information by modified. Note that we may keep historical information in our backup files as permitted by law.  
  3. Deletion Of Your Personal Information.  Typically we retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.  You may, however, request information about how long we keep a specific type of information, or request that we delete your personal information by contacting us at the address described below.  If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.  
  4. Objection to Certain Processing.  You may object to our use or disclosure of your personal information by contacting us at the address described below.  
  5. Online Tracking.  We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions. 
  6. Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties.  In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive.  If you decide not to receive promotional emails, we may still send you service related communications. 
  7. Promotional Text Messages.  If you have opted-in to receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
  8. Revocation Of Consent.  If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.

Please address written requests and questions about your rights to [email protected].

Note that, as required by law, we will require you to prove your identity.  We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name or other account information. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf.  We will require verification that you provided the authorized agent permission to make a request on your behalf.  You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us.  If you are an authorized agent submitting a request on behalf of an individual you must attach a copy of the following information to the request:

  1. A completed written notice indicating that you have authorization to act on the consumer’s behalf signed by you and the consumer.
  2. If you are a business, proof that you are registered with the appropriate Secretary of State to conduct business in that state.

If we do not receive this information, the request will be denied.

  • How We Protect Personal Information

     

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Our Site permits you to create an account.  When you do you will be prompted to create a password.  You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you.  You should notify us of any unauthorized use of your password or account.

  • Other Important Information

     

The following additional information relates to our privacy practices:

  • Third Party Applications/Websites.  We have no control over the privacy practices of websites or applications that we do not own. As part of the Services, we may provide links to or compatibility with other websites or applications; however, we are not responsible for the privacy practices employed by those websites or the information or content they contain nor are we liable for third party products, services, acts and/or omissions. This Privacy Notice applies solely to information collected by us in relation to the Services and your use of the Services. Therefore, this Privacy Notice does not apply to your use of a third-party website accessed by selecting a link via the Services. To the extent that you access or use the Services through or on another website or application, then the privacy notice of that other website or application will apply to such access and/or use. We encourage our users to read the privacy statements of other websites before proceeding to use them.
  • Changes To This Privacy Notice.  We may change our Privacy Notice and practices over time.  To the extent that our Privacy Notice changes in a material way, the Privacy Notice that was in place at the time that you submitted Personal Information to us will generally govern that information. Our Privacy Notice includes a “last updated” date above. The last updated date refers to the date that the current Privacy Notice was last substantively modified. If you disagree with any changes to this Privacy Notice and do not wish your information to be subject to the revised Privacy Notice, you will need to stop using the Site. You may also request to see the prior version of the privacy notice by contacting us as described below.
  • Accessibility. If you are visually impaired, you may access this notice through your browser’s audio reader.
  • Contact Information.  If you have any questions, comments, or complaints concerning our privacy practices please email us at [email protected] or write to us at: 

IT Business Owners Group, LLC
Attn: Privacy Team
10120 Two Notch Rd
Ste. 2 #5
Columbia, SC 29223

We will attempt to respond to your requests and to provide you with additional privacy-related information.

  • Other Jurisdictions


ITBOG is located in the United States.  Our service providers and other third parties you may interact with in connection with our Services may be located in the United States and other countries around the world. As a result, your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country.  By submitting your Personal Information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States.  We also store Personal Information locally on the devices you use to access the Services. Your Personal Information may be transferred to other jurisdictions that do not have the same data protection laws as the jurisdiction in which you initially provided the information. The following provisions may apply to you depending on where you are located.

Nevada.  

This notice is provided to you pursuant to state law. Nevada state privacy laws permit us to make marketing calls to existing users, but if you prefer not to receive marketing calls, you may be placed on our internal opt-out list by emailing us at [email protected] or you may also contact the Nevada Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Ste 3900, Las Vegas, NV 89101; telephone 702-486-3132; email: [email protected]

Although we do not currently conduct sales of personal information, Nevada residents may submit a request directing us to not sell personal information we maintain about them if our practices change in the future. To exercise this right, email us at [email protected] with the subject line: “Nevada: Request to Opt-Out.

California.

At this time, California Privacy laws (California Consumer Privacy Act, California Privacy Rights Act) do not apply to us, but we will still protect your Personal Information as outlined in this Privacy Notice. If you feel this is incorrect, please contact us at [email protected].

  • Notice to Residents of the European Union, the European Economic Area and the United Kingdom

 

This notice supplements our Privacy Notice and applies to you if you reside in the European Union (“EU”) or the European Economic Area (“EEA”), the European Union General Data Protection Regulation (“GDPR”) will apply to how we collect and process your Personal Information. If you reside in the United Kingdom, the United Kingdom General Data Protection Regulation (“UK GDPR”) will apply to how we collect and process your Personal Information.

The Personal Information we collect and process may be transmitted or transferred to countries other than the country in which you reside. Those countries may have data protection laws that
are different from the laws of your country.

The data centers for ITBOG's Services are located in the United States, and third-party service providers operate in many countries around the world. When we collect your Personal Information, we may process it in any of those countries.

We have taken appropriate steps and put safeguards in place to help ensure that your Personal Information remains protected in accordance with this Privacy Notice. 

We also require that third-party service providers to whom a data transfer is made has appropriate safeguards in place to protect your personal information, in compliance with applicable data protection law. The particular measures used will depend on the service provider, and our agreements with them may include European Commission approved Standard Contractual Clauses, the service provider's certification under the EU-U.S., UK International Data Transfer Agreements and /or reliance on the service provider’s Binding Corporate Rules, as defined by the European Commission.

First and Third-Party Cookies and Other Similar Technologies

Please see our Cookie Policy

Your Rights:

In addition to your rights described in this Privacy Notice, you will have the following rights: 

  • Right to be informed: about how your Personal Information is being processed. 
  • Right of access by the data subject: to the Personal Information we hold about you. You have the right to request copies of your Personal Information. We may charge you a small fee for this service.
  • Right to rectification: this means you have the right to have your Personal Information corrected if it is inaccurate and to have incomplete Personal Information completed. This can also be done if you have an online account with us.
  • Right to erasure (“right to be forgotten”): this means that under certain circumstances, you have the right to request we remove your Personal Information from our system.
  • Right to restrict processing: this means that in certain conditions you have the right to restrict processing of your Personal Information.
  • Right to data portability: you have the right to request us to transfer the data that we have collected to another organization/ company, or directly to you, under certain conditions.
  • Right to object: this means that under certain conditions, you have the right to object to the processing of your Personal Information.
  • Rights in relation to automated decision making, including profiling: this means that if applicable, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

 

How to Exercise your Rights

We will not discriminate against you for exercising your rights. You may exercise your rights about your Personal Information by contacting us as described below. 

Once we receive your request, we will need to verify your identity before providing you with the Personal Information we hold about you. Typically, we will respond to your request within thirty (30) days. If we are unable to verify your identity, complete your request or if additional time is required to fulfill a request, we will notify you in writing.

In certain circumstances, such as where the request is manifestly unfounded, excessive or repetitive, we may charge you a reasonable fee. We will advise you of any fees before proceeding with a request.

Withdrawal of Your Consent

If we used consent to lawfully and fairly use your Personal Information, you may withdraw your consent at any time.  Doing so may prevent you from accessing the Website. In some cases, we may limit or deny your request to withdraw consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. If you unsubscribe from the promotional emails or texts, you will still receive emails with booking confirmations.

Retention of Personal Information

As we are committed to the privacy of your Personal Information, we only hold on to Personal Information for as long as we need it to provide Services to you.  We may retain limited Personal Information to meet legal or compliance obligations our Company must meet.  You can request further details of retention periods for different aspects of your Personal Information by contacting us.

To withdraw your consent, contact us at: [email protected].

Questions or Complaints Regarding Our Privacy Practices

We hope that you will contact us if you have any questions or complaints regarding how we handle or use your Personal Information.  We will work to answer your question or address your complaint. 

A list of the Data Protection Authorities and their contact information can be found here  Our Members | European Data Protection Board (europa.eu)

  • Notice to Residents Outside of the United States, the EU, the EEA and the UK

 

Personal Information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, or service providers elsewhere in the world. Those countries may have data protection laws that are different from the laws of your country. If you are located outside of the United States, the EU, the EEA, the UK, please be advised that any information you provide to us will be transferred to and stored in the United States and that, by submitting information to us, you explicitly authorize its transfer and storage in the United States or elsewhere in the world as explained in this Privacy Notice. 

We will protect the privacy and security of Personal Information according to this Privacy Notice regardless of where it is processed or stored.

Comments or Questions?

If you have comments or questions about our Privacy Notice, please contact us at [email protected]. We will address any issue to the best of our abilities.

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